FAQ

How Do I Create a Photo Album?

 

1. Upload your photos
Important notice: Upload images of 300 DPI with sRGB mode to WeTransfer that we provide.
These are high resolution photos and ensure that your printed photos come out stunning!
 
2. Choose an option
Select cover materials, colors, sizes and imprinting services if required.
 
3. Place the order
 Fill out your contact and shipping information and that's it!
 
 
 

How do I add an engraving service?

 

Our imprinting services allow you to place initials and lettering onto the photo album cover (at an additional charge of $20 CAD). There are a variety of fonts for you to choose from. We use hot foil imprinting as a method because it adds a stunning and long-lasting finish.

If you’re looking to imprint your personalized logo or image, this requires our team to create an etched imprint from brass or metal (at an additional charge of $40 CAD). This is a necessary component for hot foil imprinting. Please email us your logo/image at info@monoalbum.com.

 

 How long does it take to process an order?

 

It takes approximately 1-2 weeks to process each order (this excludes shipping times). Since we handcraft and personalize each photo album, this requires a sufficient amount of time to provide the quality we strive for. 
 

Do you offer exclusive benefits to returning photographers? 

 

Absolutely! When you sign-up, you’ll receive a 15% off discount on your first order. Please ensure to enter your business website or any beautiful work you have made when you sign up (url, website link, or anything helps us to know you better and understand that you are a photographer, because our benefits are offered to professional photographers only. However, we also can design and make albums for a person who is not working at photography field so if you have any questions, please do not hesitate to ask us! 

 

What discounts do you offer?

 

 15% off (First order discounts when you sign up!)

40% off on Sample albums

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and more for our members..!

 

           Don’t forget to keep an eye out for our holiday seasonal sales either. You’ll have a perfect gift to give for the holidays. 

        

       Can I get swatches of the cover fabric before I purchase?

 

 Yes, that’s where our swatch service comes in! Our photo album covers are made from various linen and leathers. If you want to see the fabric, we provide a box of small fabric swatches with your first album order for free or a $20 cost for a swatch box only. For larger fabric samples to present, that’s an additional $6 CAD for each fabric.

 

Are there any disparities between the digital and printed photos?

 
 

Be aware that there may be a slight color variance between the images on your monitor and the printed image. This is because monitors vary in resolution, pixel, and brightness which effects the coloring of the image on a screen. We always check your files before we print them in photo lab. If there are any issues, we will contact you by either email or phone. As such, make sure your contact information is up to date and accurate when filling out your order.  

  

Who do I contact for assistance?

 

We’re here to always help whenever you need it. Don’t hesitate to contact us at info@monoalbum.com for any questions or concerns.